Configuring Windows Live Messenger Trend Micro PC-Cillian Firewall

1. From the system tray, near the system clock, click on the PC-Cillian Icon to open the Main Console window.
 

 
2. Click on Network Security followed by Personal Firewall to open the Personal Firewall settings window.
 

 
3. Select a profile from the Choose a Profile list. PC-cillian allows to change the firewall settings for each type of profile. Note: While checking for firewall settings it is good to verify if Messenger is enabled through each profile. In addition Trend Micro also advices keeping the Automatically switch to the appropriate profile option checked so that the correct profile is chosen depending on the type of Internet connection that is being used.  
 

 
4. Click on the Exceptions tab to Add, Remove or Modify application settings.
 

 
5. To check the application associated with each Exception rule, select the entry and press Edit.
 

 
6. Note the value in the Target box. For Windows Live Messenger 8.0 and 8.1 the entry will usually be C:\PROGRAM FILES\MSN Messenger\MSNMSGR.exe and if you are using Windows Live Messenger 8.5 and later the entry will usually be C:\Program Files\Windows Live\Messenger\MSNMSGR.exe.
 

 
7. To create a new connection for Windows Live Messenger, follow the steps below:
7.a. Click on Add from the Exceptions list.
 

 
7.b. Create an Outgoing exception for Windows Live Messenger by entering the values as below:
  • Description=Windows Live Messenger (Send)
  • Connection=Outgoing
  • Action=Allow
  • Protocol=TCP/UDP
  • Ports=All Ports
  • IP Setting – Type=All IP Addresses
 

 
7.c. If you are using Windows Live Messenger 8.0 or 8.1 , browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe.  If you are using Windows Live Messenger 8.5 and later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\Messenger\MSNMSGR.exe. Click on Open.
Note: Messenger is usally located in this path.
 

 
7.d. Click on OK to create the Windows Live Messenger Incoming rule. 
7.e. Create an Outgoing exception for Windows Live Messenger by entering the values as below:
  • Description=Windows Live Messenger (Recieve)
  • Connection=Incoming
  • Action=Allow
  • Protocol=TCP/UDP
  • Ports=All Ports
  • IP Setting – Type=All IP Addresses 
 

 
7.f. If you are using Windows Live Messenger 8.0 or 8.1 , browse for Windows Live Messenger by going to C:\Program Files\MSN Messenger\MSNMSGR.exe.  If you are using Windows Live Messenger 8.5 and later, browse for Windows Live Messenger by going to C:\Program Files\Windows Live\Messenger\MSNMSGR.exe. Click on Open.
Note: Messenger is usally located in this path.
 

 
7.g. Click on OK to create the Windows Live Messenger Incoming rule. 
7.h. Once both Incoming and Outgoing rules have been created for Windows Live Messenger , it will look like below:
 

 
8. To modify any settings for Windows Live Messenger, select the entry form the Exceptions list and choose Edit.

 

 

8.a. Follow steps from 7.b – 7.h to change settings for Windows Live Messenger

 
For more information and support, refer to the Trend Micro Support web-site.
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18 Responses to Configuring Windows Live Messenger Trend Micro PC-Cillian Firewall

  1. Jessica says:

    por favor quiero q solucionen el problema pq no puedo conectarme pq me da error  80048820 y un extender code de 80048412  por favor solucionelo rapido necesito conectarme
     

  2. angie says:

    bonjour quelqu\’un peut me dire,si on chatte sur msn peut-on avoir une trace des conversation merci a tous  

  3. Catherine says:

     bonjour, malgré que j\’ai suivis toutes les instructions pour que mon espace perso soit visible par tout le monde, celui ci ne l\’est pas…Il met "inconnu" lors des recherches…pourriez vous m\’aider? Merci.

  4. Shamrock says:

    Salve, ho dovuto cambiare la email dopo aver ricevuto una vostra email. Dopo aver fatto questa operazione mi sono ricollegato ma com\’è possibile che ancora nessun contatto mi compare collegato???? 

  5. Carthy says:

     How do you stop your coversations in MSN chat to be saved in your Chat Logs??  I tried going to Options, Messages and checking off the Message History box. But it still saves ALL of my convos to my chat log folder.  It seems to be Messenger Plus doing this…but now luck!!! HELP

  6. Unknown says:

    I Cant get it 2 work partly because your webpage is out of date WE HAVE 2007 trend     And it WONT WIRK PLEASE HELP ME WORK IT WITH TREND 2007 PPPPPPPPPPPPPPPPPPPWWWWWWWWWWWWWWWWEEEEEEEEEEEEEEEAAAAAAAAAAAAAAAAAASSSSSSSSSEEEEEEEEEEEE

  7. Unknown says:

    i followed these steps and iyt worked thank you

  8. David says:

    If you get the default gateway error…you are probably using a router and it needs to be reset…just unplug it for 30 seconds and then plug it back it…usually works to fix that problem ;)

  9. Unknown says:

    I tried doing all the steps i cant get my Windows Live messenger to work at all It still says Default Gteway is offline..i just dont get it..i\’ve had this problem for weeks now, i cant seem to fix it..PLEASE HELP ME!!!!!

  10. gail says:

    i did the 1st few steps to allow msn to be outgoing and it worked for me !! thx xx

  11. Doug says:

    Microsoft\’s canned answers aren\’t useful for this. I agree with the idea of installing MSN 7.5. Too bad Microsoft\’s wonderful helpers assume that all users are idiots, because they don\’t include anything useful, like what port numbers they\’re trying to use. What\’s interesting to me is that I have five different computers and only one has a problem with Live Messenger. Even though I\’ve followed all their directions, killed all firewalls, killed virus scanners, and still it doesn\’t work, on any network.
     

  12. Juan_Pablo says:

    HELP! Even though I followed the detailed steps, in the troubleshooter, I continue to get the same error "Your gateway appears to be offline."What can be wrong.

  13. Deborah says:

    What is wrong with this program. I had it on my systerm at first and now I can not get it to run properly. I love the new things on it. I was playing withthe beta version for a couple of weeks there.
    It sudddenly went off and when ever i would try to do auio or video conference i would get a blue screen. Well i unsintalled it and then i went back to 7.5. Now i have new hard drive and I install the new version which is not suppose to be beta and I still can not go on vidoe or audio conference withthis version.
     
    I looked at all the info concerning the firewall and I had everthing they way it shoulfd be. It still freezes up my whole computer. I guess I will wait until they fix this. it is too annoying. Plus I was trying to take the vidoe carousel out and it will not go out it still shows the ads. Oh well I just thought i woudlpost for help just incase I have a porblem that can be resolved. ty
     

  14. dreamz says:

    The freaking problem is I dun even have firewall!!! Then how can it be that MSN is blocked by firewall!!

  15. sarah says:

    ive installed windows live messenger on my work pc and my boss is going mad!! being a bit thick,haven\’t got a clue how to uninstall.can ya help?????

  16. josh says:

    i have a temporary solution, just uninstall windows live messenger and use msn 7.5 untill they pull their fingers out and fix the problem, im hosting the installer, if you guys (microsoft/msn) wouldnt like me to do so just send me an e-mail at afenda@bigpond.net.au and ill gladly take it down… it will only be on here for a short while as a temporary fix.
     
    http://www.freewebs.com/uozha/MSN_Messenger.exe

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