Monthly Archives: August 2007

How to create a Process Explorer log Messenger troubleshooting

The steps below will help you to create a Process Explorer log: 1. Visit the following Web site: http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx Note Process Explorer is a free utility that captures the processes that run on your computer so that you can create a log … Continue reading

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How to create a http trace for Messenger troubleshooting

The steps below will help you to create a http trace using the Fiddler tool: 1.  Visit the following Web site, and then install the most recent version of the Fiddler tool: http://www.fiddlertool.com/Fiddler2/version.asp   2.  To start the Fiddler tool, click Start, … Continue reading

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How to create a Messenger IDCRL log

The steps below will help you to create a Messenger IDCRL log: :   1.  Click Start, click Run, type cmd , and then press ENTER to open a Command Prompt window. If you are running Windows Vista, click , and then … Continue reading

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How to create a Messenger connectivity Log

The steps below will help you to create a Messenger connectivity log: 1. Exit Messenger by right-clicking the "Messenger" icon in the notification area at the far right of the Windows task bar, and then click "Exit." 2. Delete the old Messenger … Continue reading

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