Messenger Support Space

How to create a Messenger IDCRL log

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The steps below will help you to create a Messenger IDCRL log: :
 
1.  Click Start, click Run, type cmd , and then press ENTER to open a Command Prompt window. If you are running Windows Vista, click , and then type cmd in the text box. 
 
2.  Type the following text exactly as it is shown, and then press ENTER:
REG ADD HKCU\Software\Microsoft\IdentityCRL\Trace /v Level /d 99 /t REG_DWORD 
 
3.  If the operation is completed successfully, you will receive the message "Operation completed successfully." If the operation is unsuccessful, you will receive an error message. If the key that this procedure adds is already on your computer you may be prompted "Overwrite (Y/N)?" Press Y . 
 
4.  Restart the computer. 
 
5.  Sign in to Messenger again to let the issue occur again. When you sign in, the log file is generated in the My Documents folder. 
 
6.  If you are using MSN Messenger 7.5, look for the file MSIDCRL.txt. If you are using Windows Live Messenger, look for the file Msidcrltrace{7108E71A-9926-4FCB-BCC9-9A9D3F32E423}.txt. 
 
7.  Follow these steps to turn off IDCRL logging:
a.  Click Start, click Run, type cmd , and then press ENTER to open a Command Prompt window. If you are running Windows Vista, click , and then type cmd in the text box.  
b.  At the command prompt, type the following command, and then press ENTER:
REG DELETE HKCU\Software\Microsoft\IdentityCRL\Trace 
c.  When you are prompted to permanently delete the key, press Y .  
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