Messenger Support Space

MSN Web Messenger is retiring


With new IM capabilities now available from Windows Live Hotmail in many countries around the world*, Hotmail is ready to step up to more responsibility as MSN Web Messenger prepares to retire.

You can now chat from your Hotmail inbox or contact list, instead of going to MSN Web Messenger ( Go directly to the Windows Live People page at and log into Messenger (orange arrow in the picture below) to continue instant messaging on the web with your Messenger friends.

Instant messaging from Hotmail makes it easier to communicate and share in new ways in comparison to MSN Web Messenger. Because of integration with the Windows Live Suite, you can view presence information while reading an email and simultaneously start a chat to clarify your friend’s e-mail message. We’re pointing customers to the new web version of Messenger so that we can focus our efforts on delivering an even better IM experience.

Give it a try! We hope that you’ll enjoy Hotmail’s version of Messenger on the web.