Monthly Archives: October 2009

TROUBLESHOOTING STEPS 1. Determine whether you have MyWebSearch Toolbar, Smiley Central, Messenger Plus, Kiwee Toolbar, Info Pen or MacroGaming SweetIM installed in your computer. If you have them installed, uninstall them. a. In WINDOWS XP, click Start, click Run, type … Continue reading →

The list below provides troubleshooting steps for the various symptoms that you may experience in Windows Live Messenger. Click on the link that matches to the error code or symptom that you are receiving. Windows Live Messenger stops responding Windows … Continue reading →

  You can use these steps when you experience one of the following symptoms : When you try to uninstall Windows Live Essentials from Control Panel, nothing happens. You would like to uninstall Windows Live Essentials from your computer but … Continue reading →

  Steps below provides some guidance on how to uninstall a specific Windows Live client (i.e. Windows Live Messenger, Windows Live Family Safety, Windows Live Mail, etc.) from the computer. Troubleshooting Steps: WINDOWS XP: Click on Start then click on … Continue reading →

The list below provides you the most common Setup related issues which includes download errors, installation and un-installation errors    Download Failure : Error 0x80070643 Minimum System Requirements for Windows Live Essentials Installation Failure : Error 0x80070005 Error 0x80070652 or … Continue reading →

  NOTE: This information generally applies to majority of the installation errors. Troubleshooting Steps: WINDOWS XP: 1. Verify that you are logged on as a user who has Administrator rights. a) Right-click Start and then click Explore. b) In the … Continue reading →

  You are getting this error due to the flowing reasons : You are not connected to the Internet when you tried to install the services. Your proxy settings are not set. A third-party firewall is blocking the Windows Live … Continue reading →

  You can  install Windows Live programs on your computer if you have Administrator access. You will receive the error 0x80070005 if you are signed in to a Windows profile that does not have administrative privileges on the computer. Troubleshooting … Continue reading →

  This issue occurs because one of the previous installations puts the computer in a restart pending state. Troubleshooting Steps: Restart your computer Visit http://download.live.com Click on the Download button When the file download dialog pops up, click on Run … Continue reading →